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If the answer you need can't be found on this site or you just want to speak to a
real person, please choose from the selection below to receive a personalized contact.
Please click the following link first. We can probably answer most of your questions
with our Frequently Asked Questions page.
Click here for the FAQs.
- Customer Service Numbers:
- Customer Service Questions:
1-800-628-4562
(M-F: 8 AM - 8 PM MST)
- Accounting Questions:
1-800-628-4562
(M-F 8 AM - 7 PM MST)
- Customer Service Online Resources:
- WebCallBack:
Enter your name and number and let us call you back.
CLICK HERE!
- AsktheExpert:
The “AsktheExpert” chat enables you to get convenient, comprehensive answers
without even lifting a phone!
CLICK HERE!
- Customer service via E-mail:
- General support: customerservice@biggdog.com
- Web page support: websupport@biggdog.com
- Accounting questions: accounting@biggdog.com
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