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If the answer you need can't be found on this site or you just want to speak to a real person, please choose from the selection below to receive a personalized contact. Please click the following link first. We can probably answer most of your questions with our Frequently Asked Questions page. Click here for the FAQs.
Customer Service Numbers:
Customer Service Questions:
1-800-628-4562
(M-F: 8 AM - 8 PM MST)

Accounting Questions:
1-800-628-4562
(M-F 8 AM - 7 PM MST)
Customer Service Online Resources:
WebCallBack:
Enter your name and number and let us call you back.
CLICK HERE!

AsktheExpert:
The “AsktheExpert” chat enables you to get convenient, comprehensive answers without even lifting a phone!
CLICK HERE!

Customer service via E-mail:
General support: customerservice@biggdog.com
Web page support: websupport@biggdog.com
Accounting questions: accounting@biggdog.com